Privacy Policy

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Information we may collect

The information collected by an online casino can vary depending on how you use the website, which services you access and the requirements that apply to gaming and financial transactions. Mafia Casino may collect information that you provide directly, information created when you use your account, and technical information sent by your device or browser.

Account and identity information

When you register or maintain an account, we may handle details such as your name, date of birth, residential information, contact details, login information and account preferences. We may also handle information needed to confirm that an account holder is eligible to use the services. Where verification is required, we may request identity documents or other information that helps confirm your identity, age and account details.

Payments and transactions

We may keep records relating to deposits, withdrawals, wagers, gaming activity, account balances and other transactions. Payment information may be processed through payment providers or other service partners. Depending on the payment method, we may receive or retain transaction references, payment status, limited payment details and information used to identify or prevent unusual activity. We do not need to retain every payment detail in order to maintain a transaction record.

Device, usage and cookie information

When you visit or use the website, we may collect technical information such as your IP address, browser type, device type, operating system, language settings, pages viewed, approximate location, access times and referring website. We may also record information about how features are used, including login events, session activity and interactions with the website. This information can help us operate the website, understand performance, improve services and identify security risks.

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How we use personal information

Personal information may be used for the purposes reasonably expected when you use an online casino and for other purposes allowed or required by applicable requirements. We seek to collect and use information that is relevant to the service being provided.

• To create, administer and secure your account, including maintaining login access and account preferences.
• To provide gaming, payment, customer support and other website services.
• To verify identity, age, eligibility and ownership of an account or payment method.
• To carry out anti-fraud, anti-money-laundering, responsible gaming, security and risk-management checks.
• To process deposits, withdrawals, wagers, account adjustments and other transactions.
• To communicate with you about your account, service messages, security matters, policy updates and support requests.
• To investigate complaints, disputes, suspected misuse, technical problems and activity that may breach our terms.
• To monitor, test, maintain and improve the website, its features, systems and user experience.
• To meet legal, regulatory, tax, accounting, court or law-enforcement requirements that apply to the service.
• To send marketing or promotional communications where permitted and where we have an appropriate basis to do so.

Some information may be combined for these purposes. For example, account, transaction and device information may be reviewed together to protect accounts, identify suspicious activity or resolve a support issue. We may also use aggregated or de-identified information for reporting, analysis and service improvement where it no longer reasonably identifies an individual.

Marketing communications

If you have agreed to receive marketing, we may send information about services, features or offers that may be relevant to you. You can withdraw your consent to marketing at any time by contacting support@mafiacasino.wtf. You may also be able to use an unsubscribe option included in a marketing message. Service, account, security and legal communications may still be sent when necessary, even if you opt out of marketing.

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Sharing, security and retention

When information may be shared

Mafia Casino may share relevant information with service providers that help operate the website and deliver services. These may include technology, hosting, customer support, payment, identity verification, fraud prevention, security, analytics and communications providers. Such providers should only receive information reasonably needed for their role and may be subject to confidentiality and security obligations.

Information may also be disclosed where necessary to comply with a legal or official request, protect the website or users, investigate suspected fraud or unlawful activity, enforce applicable terms, resolve a dispute, or protect rights and safety. If the business or relevant services change ownership or structure, information may be transferred as part of that change, subject to applicable privacy requirements.

Security measures

We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorised access, alteration, loss, misuse or disclosure. Measures may include access controls, authentication processes, monitoring, secure systems and staff or provider procedures. No website, internet connection or electronic storage system can be guaranteed to be completely secure. You should use a strong, unique password, keep login details private and contact support promptly if you suspect unauthorised account activity.

Storage and retention

Personal information may be stored by Mafia Casino or by service providers supporting the website. Depending on the services used, information may be processed in Australia or another country, subject to applicable privacy and security requirements. Access to information is generally limited to people and providers who need it for an authorised purpose.

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communications records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, destroyed or de-identified.

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Cookies and your privacy rights

Cookies and similar technologies

The website may use cookies and similar technologies to remember preferences, maintain sessions, support account functions, measure website use, improve performance and help protect against misuse. Some cookies are necessary for the website to work properly, while others support analytics, personalisation or communications. Cookies may be placed by the website or by service providers acting on its behalf.

You can manage or restrict cookies through your browser settings. If you block or delete certain cookies, some account functions or website features may not operate as intended. Browser settings vary, so refer to your browser provider for instructions on reviewing, deleting or limiting cookies.

Access, correction and deletion

You may request access to personal information we hold about you, ask for inaccurate or incomplete information to be corrected, or request deletion of your data where deletion is available under applicable requirements. You may also ask us to explain how your information is being used or to raise a concern about its handling. To exercise these rights, contact support@mafiacasino.wtf and clearly describe your request.

For security, we may need to verify your identity before completing a request. We may also need to retain certain information where this is required by law, needed to establish or defend a legal claim, necessary to prevent fraud, or required for account, transaction or security records. If a request cannot be completed in full, we will aim to explain the relevant reason.

Withdrawing consent

Where we rely on your consent, you can withdraw that consent by contacting support@mafiacasino.wtf. This includes withdrawing consent to receive marketing communications. Withdrawal does not affect processing that occurred before consent was withdrawn, and it may not stop processing based on another lawful or necessary purpose, such as account security, transaction records or legal obligations.

Policy updates and questions

We may update this Privacy Policy when our services, processes or applicable requirements change. The latest version will be made available on the website, and the updated version will apply from the stated date or, if no date is shown, from publication. You should review this page from time to time. For privacy questions, data access, correction, deletion or marketing consent requests, contact support@mafiacasino.wtf.